CDP Integration Directory

Retrieves Amazon Redshift schema tables into Totango with SQL, signing in as a user in a read-only group that has select rights on the schema.

Reads data files from an Amazon S3 bucket into Totango with access keys or an AWS role trusting Totango's account, granted object get and bucket list permissions.

Runs read-only SQL queries against BigQuery from Totango's Customer Data Hub, authenticating with an uploaded key for a service account given Viewer and BigQuery Data Viewer roles.

Logs Chorus meetings as Totango touchpoints, with the Chorus summary as content and attendees matched by email, using an admin-issued token and an inbound touchpoint job.

Links Totango to a Databricks workspace with a personal access token, host name and HTTP path, so lakehouse data can feed standard Customer Data Hub jobs.

Links a Dropbox account to Totango's Customer Data Hub over OAuth so data files kept in Dropbox can be picked up by file integration jobs.

Records a Totango activity event whenever a Freshdesk ticket's priority changes, using a Freshdesk observer rule that calls Totango's API by webhook with the account and user.

Turns Gmail messages with Totango contacts into touchpoints once an admin enables the connector and users link their mailboxes, starting with the last 30 days of mail.

Logs sent Gmail messages as Totango touchpoints through the Touchpoint Connect Chrome extension, which looks up accounts and contacts in a draft and copies Totango in Bcc.

Creates Totango web meeting touchpoints from Gong calls with the recording link, brief, key points and action items, authenticating with a Gong access key and secret.

Creates Totango tasks for Google Calendar meetings scheduled with Totango contacts over the coming 30 days, after an admin enables it and each user connects a calendar.

Connects Totango to a Google Cloud Storage bucket through its S3-compatible interface with HMAC keys, granting a service account object get and list roles.

Reads CSV files and Google Sheets, including those on shared drives, from Google Drive into Totango over OAuth, using only the first tab of a spreadsheet.

Imports HubSpot companies, contacts, deals, tasks, notes and calls into Totango over OAuth, and sends Totango tasks and touchpoints back to HubSpot as engagements.

Imports Intercom companies, contacts and conversations into Totango with an access token from an internal Intercom app, running full syncs since Intercom has no incremental mode.

Imports Jira issues and Jira Service Management requests into Totango collections using JQL filters and a read-only OAuth app, matched to accounts by organization ID.

Connects Totango to Microsoft Dynamics 365 through an Azure Active Directory app and OAuth, so Customer Data Hub jobs can query Dynamics records using OData filters.

Pulls data from SQL Server or Azure SQL Database tables into Totango over JDBC with a read-only database user, with an optional SSH tunnel for the connection.

Creates Totango touchpoints from recorded Microsoft Teams meetings through an Azure app with Microsoft Graph permissions, for organizers holding a Teams Premium license.

Posts Totango SuccessPlay alerts, such as new NPS responses, to a Microsoft Teams channel through an incoming webhook using MessageCard or Adaptive Card JSON.

Lets Microsoft Teams users query Totango account data through the Totango bot from Microsoft AppSource, without a Totango license, for accounts of the Totango teams it joins.

Connects Totango to a MinIO bucket with an endpoint URL, access key and secret, optionally scoped to a folder path, for data file integrations.

Pulls the previous day's Mixpanel events into Totango as activity and module usage through a service account and API key, for account and user adoption trends.

Brings MySQL data into Totango by running SQL queries as a dedicated read-only user, with SSL by default and an optional SSH tunnel for reaching the host.

Provisions Totango system users from Okta over SCIM, creating, updating and deactivating them with a personal access token, with licenses set as Okta user attributes.

Connects Totango to an Oracle database by SID or service name for Customer Data Hub integration jobs, offered as a private beta on request.

Adds a Totango task for each Outlook 365 meeting with Totango contacts in the coming 30 days and carries reschedules over, once enabled globally and connected per user.

Logs emails sent from Outlook as Totango touchpoints with the Touchpoint Connect add-in, deployed from the Microsoft admin center, which finds accounts and contacts while composing.

Imports page, feature and track activity from a Pendo visitor report into Totango as module usage, using a Pendo integration key that needs no write access.

Fetches PostgreSQL schema data into Totango through the PostgreSQL JDBC driver in read-only mode, using a dedicated login role and an optional SSH tunnel.

Pulls Totango segment data into Power BI Desktop with a Python script that calls a segment's generated API endpoint using a personal access token.

Pulls grouped SOQL results, such as counts of open opportunities or summed closed-won value, from Salesforce into Totango accounts, users or collections through an aggregation connection.

Imports Salesforce accounts, users, tasks, touchpoints and, with an add-on, opportunities into Totango on a schedule, and exports tasks, touchpoints, insights and users to Salesforce.

Adds a Totango tab to Salesforce through a managed package, which needs an Enterprise or Unlimited license, so licensed Totango users can open Totango there.

Shows Totango health, engagement, usage and account tags in a Visualforce widget on Salesforce account layouts, fed by an outbound insights job and readable without a Totango license.

Sends identify, group, track and page calls from Segment's Analytics.js in the browser to Totango, tagging each with the account ID so usage and attributes land on accounts.

Routes server-side Segment calls from Node.js or Python apps to Totango through Segment's Totango destination, set up with a Service ID and US or EU region.

Opens Totango user and account insights, such as health, usage and recent touchpoints, from the caller field of ServiceNow incidents through the Zoe app and a Totango API token.

Connects Totango to your own SFTP server with a password or an SSH private key and a folder path, so Totango can fetch data files from it.

Streams Skilljar course and path enrollments and course completions to Totango as usage through Totango tracking snippets added to the Skilljar theme.

Sends Totango SuccessPlay messages, like NPS survey responses with account and user details, to a Slack channel through an incoming webhook and Block Kit JSON.

Installs the Zoe app from the Slack app directory so Slack users can look up Totango accounts and shared segments, scoped to the Totango teams the bot joins.

Loads Snowflake data into Totango through JDBC with a read-only role, signing in by password or key pair, and works with Snowflake shared databases too.

Sends Totango campaign messages to logged-in users in the Sunshine Conversations Web Messenger and collects opens and replies by webhook, configured by Totango Support.

Connects Totango to other apps in Zapier, sending account, user and activity data in through the Send Data action and firing Zaps when accounts or users enter segments or change.

Syncs Zendesk ticket counts, high and urgent ticket events and optional satisfaction scores into Totango through read-only OAuth, matching Zendesk organizations to accounts.

Puts a Totango widget on Zendesk ticket pages, installed from the Zendesk Marketplace with a Totango API token, so agents see chosen account attributes and tags.

Imports Zoho CRM accounts, contacts and records such as deals or campaigns into Totango with COQL filters over the Zoho V2 APIs, and can write Totango attributes back.