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CdpHub News · Friday, October 16, 2026

What's happening in customer data

Announcements, earnings and interviews from the platforms in our directory. Headlines link to the original source; summaries are written by CdpHub.

Top stories

Earlier this month

Macau Business · Oct 6 · Product launch

Tealium brings greater visibility to AI-influenced customer journeys with ChatGPT Ads connectors

Tealium launched client-side Measurement Pixel and server-side Conversions API integrations with ChatGPT Ads, enabling enterprises to track customer acquisition and conversions across AI-influenced journeys.

Why it matters

As consumers increasingly use AI assistants for product discovery, CDPs with agentic measurement capabilities may become essential for tracking these emerging touchpoints.

Business Wire · Oct 6 · Product launch

Treasure AI Launches Personalization Studio To Turn Customer Context into Real-Time Website Experiences

Treasure AI, formerly Treasure Data, made Personalization Studio, its real-time website personalization tool, available to all customers. At Agentic World 2026 it also announced email pricing based on recipient clicks rather than send volume.

Why it matters

Click-based email pricing changes how buyers should model messaging costs against send-volume pricing elsewhere.

Salesforce · Oct 2 · Product launch

Unpacking Dreamforce: Why Your AI Needs Trusted Context

Salesforce's recap of its Dreamforce Data 360 news covers the new Agent Context Engine, which gives AI agents permitted company knowledge plus memory of past interactions, as well as plain-English audience building and MCP access to Data 360.

Why it matters

Shows how Salesforce is positioning its CDP as the foundation for AI agent context, blending structured data with unstructured knowledge.

September

Braze · Sep 29 · Product launch

Braze Accelerates AI Innovation, Empowering Marketers to Treat Every Customer Like Their Only Customer

At its Forge 2026 conference, Braze put four AI features into beta: Decisioning Studio Go, Agentic Standards for campaign QA, Operator Connect for using Braze from outside AI assistants, and Conversational Agents for messaging and web.

Why it matters

Braze customers can try self-serve decisioning and agent tooling now, though beta features may change before general release.

Braze · Sep 29 · Partnership

Braze Signs Strategic Collaboration Agreement with AWS to Advance AI-Powered Customer Engagement

Braze signed a strategic collaboration agreement with AWS covering generative AI, industry solutions and buying through AWS Marketplace, including Amazon Bedrock integration in the BrazeAI Agent Console.

Why it matters

AWS-centric buyers may be able to buy Braze through AWS Marketplace and use Bedrock models in its agent tools.

Demand Gen Report · Sep 25 · Product launch

Uniphore Expands Into Marketing AI

Uniphore launched Marketing AI, a product that creates individual customer digital twins using small language models to predict behavior and simulate marketing outcomes before budget is committed.

Why it matters

Signals Uniphore's pivot beyond traditional CDP data management toward AI-driven customer intelligence, intensifying competition for predictive marketing budgets.

Insider One · Sep 17 · Product launch

Insider One Introduces Agent One™, the Self-Optimizing Intelligence System for Autonomous Customer Engagement

Insider One launched Agent One, a self-learning system that pairs Agent One Teams, which plan and run campaigns for marketers, with Agent One Audiences, which talk directly to customers. It connects to other tools through APIs and MCP.

Why it matters

Insider One customers get agents on both the marketer side and the customer side, worth comparing with rivals' agent offerings.

Zeotap · Sep 16 · Product launch

Zeotap launches Open CDP: the first fully composable CDP that runs on open-source compute and the customer's own lakehouse

Zeotap introduced Open CDP, a composable customer data platform that runs entirely on open-source Apache Spark and Iceberg tables within a customer's own lakehouse, eliminating reliance on proprietary warehouses.

Why it matters

Gives regulated European enterprises a CDP option that keeps customer data in their own lakehouse on open-source compute.

Odie · Sep 10 · Other

Why Totango Is Now Odie

Totango has rebranded to Odie, positioning itself as a Customer Knowledge Engine for post-sales teams. CEO Keith Frankel explains the shift reflects changing market needs as AI reshapes customer success operations.

Why it matters

Totango customers face a new name and direction; existing Totango and Catalyst contracts stay the same for now.

Summaries are written by CdpHub. Headlines and links belong to their publishers.

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