CdpHub News · Friday, October 16, 2026

What's happening in customer data

Announcements, earnings and interviews from the platforms in our directory. Headlines link to the original source; summaries are written by CdpHub.

Insider One

2 stories

September

Insider One · Sep 17 · Product launch

Insider One Introduces Agent One™, the Self-Optimizing Intelligence System for Autonomous Customer Engagement

Insider One launched Agent One, a self-learning system that pairs Agent One Teams, which plan and run campaigns for marketers, with Agent One Audiences, which talk directly to customers. It connects to other tools through APIs and MCP.

Insider One

See Insider One integrations →Read on Insider One ↗

Why it matters

Insider One customers get agents on both the marketer side and the customer side, worth comparing with rivals' agent offerings.

August

Insider One · Aug 20 · Partnership

Insider One and Anthropic Partner to Bring Enterprise-Grade AI Reasoning to Agentic Customer Engagement

Insider One announced a strategic partnership with Anthropic to integrate Claude AI models into its customer engagement platform, enabling natural language data queries, insight generation, and journey orchestration.

Insider One

See Insider One integrations →Read on Insider One ↗

Why it matters

Insider One customers can query data and build journeys in plain language, with Claude models behind its agents.

Summaries are written by CdpHub. Headlines and links belong to their publishers.