Bloomreach integrations

Meta Ads (custom audiences). Adds or removes Bloomreach customers in Facebook and Instagram custom audiences, including value-based ones, by hashed email or phone or by mobile ID, or loads the Facebook pixel via Tag Manager.

Meta Ads (Lead Ads). Captures Facebook and Instagram Lead Ads form submissions from a connected Facebook page as facebook_lead events in Bloomreach, including custom answers and disclaimer responses.

Google Ads (audiences). Uploads Bloomreach customers to Google Ads Customer Match audiences from scenarios by hashed email or phone, mobile ID or User ID, and can remove them again.

Google Ads (offline conversions). Exports conversion events built in Bloomreach scenarios as CSV files to your SFTP server, where Google Ads imports them on a schedule as offline conversions.

TikTok (audiences). Syncs Bloomreach segments to TikTok Ads partner audiences, adding or removing customers by hashed email or phone or by mobile IDs, on instances where it's enabled.

TikTok (Lead Ads). Brings TikTok Lead Generation form leads into Bloomreach as customers or events, using Zapier as middleware between TikTok's webhooks and Bloomreach.

Snapchat. Adds Bloomreach customers to Snapchat audiences or removes them by hashed email, phone or mobile advertiser ID, logging each operation as a campaign event, on instances where it's activated.

Criteo. Adds Bloomreach customers to Criteo audiences or removes them through webhook templates that call Criteo's API with OAuth 2.0 credentials, matching on email address.

Google Display & Video 360. Syncs Bloomreach customer segments to Google Display & Video 360 audience lists as a Customer Match uploader partner, matching on hashed contact details or mobile advertising IDs.

Twilio. Sends and receives SMS and MMS through Twilio Messaging from Bloomreach's standard SMS features, with delivery reports, replies and shortened-link clicks tracked as campaign events.

WhatsApp. Sends WhatsApp template and free-form messages from Bloomreach through Infobip or Sinch and receives customer replies with two-way messaging, in packages that include WhatsApp.

LINE. Sends messages from Bloomreach to followers of your LINE Official Account in Japan, Taiwan and Thailand, recording follows as opt-ins and receiving opt-outs by webhook.

Facebook Messenger. Adds Facebook Messenger as a messaging channel in Bloomreach project settings, set up within the app, as an alpha feature that is still being improved.

Infobip (SMS and MMS). Sends Bloomreach SMS and MMS campaigns through Infobip, set up by an SMS specialist, with delivery reports for delivered, rejected or failed messages tracked as campaign events.

Infobip (WhatsApp and RCS). Sends WhatsApp and RCS messages from Bloomreach through Infobip and brings back replies for two-way conversations plus real-time delivery and read reports as campaign events.

Sinch (SMS and MMS). Delivers Bloomreach SMS and MMS campaigns through a Sinch service plan in the EU or US region, with Sinch calling back delivery reports that become campaign events.

Sinch (WhatsApp and RCS). Connects Bloomreach to Sinch for WhatsApp and RCS messaging, sending messages and receiving replies through a callback URL, with real-time delivery and read reports.

Tall Bob. Connects a Tall Bob SMS account to Bloomreach so SMS messages can be sent and received from Bloomreach, as shown in a step-by-step guide on Tall Bob's support site.

PassMachine. Creates Apple Wallet and Google Wallet passes for Bloomreach customers through PassMachine webhooks, pushes updates to those cards and receives events such as cards added to wallets.

Antavo. Syncs Antavo loyalty fields and program events, such as enrollments, rewards and tier upgrades, into Bloomreach through the Bloomreach API, configured in Antavo's Bloomreach module.

Mention Me. Pushes Mention Me referral contacts and their opt-ins into Bloomreach as they happen, for coupon reminders and segmentation, in a beta open to select Mention Me clients.

Typeform. Records Typeform submissions as survey events in Bloomreach, one per answer, through an Omniconnect webhook and transformation function that matches the respondent's ID.

Survicate. Sends Survicate survey answers to Bloomreach as customer properties or events, identifies respondents with Bloomreach data and lets surveys be embedded in Bloomreach emails.

Odicci. Sends data collected in Odicci gamified experiences to Bloomreach customer profiles through the Bloomreach API, with Odicci form fields mapped to Bloomreach attributes.

Reviews.io. Sends Reviews.io review, survey and question events to Bloomreach through the API or Omniconnect, and Bloomreach emails can include links that ask customers for reviews.

Movable Ink. Lets Movable Ink pull Bloomreach segments, recommendations, expressions and customer properties from the Customer API to personalize email and push content at open time.

Contentful. Lets Bloomreach users browse published Contentful assets and insert them into campaigns, using a Content Delivery API token, space ID and environment ID.

NiftyImages. Adds NiftyImages personalized images, timers and polls to Bloomreach emails as HTML snippets, filling merge tags with Bloomreach customer attributes when emails are sent.

Playable. Pushes Playable game registrations, such as names, emails and campaign details, into Bloomreach when triggers like winners or completed form fields fire, using mapped data fields.

Jacquard. Fetches Jacquard message variants for Bloomreach campaigns through a webhook and sends engagement data such as opens and clicks back to Jacquard for its message experiments.

Storyly. Pushes Bloomreach customers into Storyly audiences with add and remove webhooks from scenarios, so Stories in apps and websites can target Bloomreach segments.

Contentsquare. Exposes Bloomreach segments and experiment variants to Contentsquare through JavaScript in Tag Manager and experiments, and receives Contentsquare Live Signals such as rage clicks in real time.

Quantum Metric. Shares Bloomreach customer properties, weblayer events and experiment details with Quantum Metric through JavaScript in Tag Manager and experiments, for its reports, segments and session replays.

SEINō. Exports Bloomreach campaign events such as sends, opens, clicks and bounces as daily CSV files to a SEINō Google Cloud Storage location for campaign analytics.

Made With Intent. Pushes Made With Intent's real-time intent data into Bloomreach as customer properties or named events, with the method and timing configured on the Integrations page in Intent.

Replenit. Exports historical and daily Bloomreach purchase and purchase item events as CSV files to Replenit's Google Cloud Storage bucket for replenishment predictions.

Webhooks. Calls any third-party API from Bloomreach scenarios with custom or preset webhooks, using GET, POST and other methods, and can use responses to enrich customer data.

Google Tag Manager (server-side container). Routes Bloomreach web tracking through your own server-side Google Tag Manager container using a community client template, so first-party cookies identify anonymous visitors for longer.

Google Tag Manager (web container). Loads the Bloomreach JavaScript SDK on your site as a Custom HTML tag in Google Tag Manager, with further tags tracking custom events such as category views.

Zapier. Adds Bloomreach, listed as Exponea, as an invite-only action in Zapier so a trigger in another app can track custom events or update customer attributes in Bloomreach.

Oracle Opera. Imports Oracle Opera Cloud reservations, guest profiles and email and SMS opt-ins into Bloomreach, with a daily delta of newly created reservations after the historical load.

MEWS. Imports past reservations, then each day's new ones, with guest profiles from the MEWS property management system into Bloomreach using a Mews Marketplace token, on instances where it's activated.

ResDiary. Sends ResDiary restaurant bookings and consent to Bloomreach in real time, along with customer profiles, through a webhook URL registered in the ResDiary API Portal, on instances where it's activated.

Segment. Delivers Segment identify, track, page, screen, group and alias calls to Bloomreach through Segment's Bloomreach destination, mapping them to customer updates and events.

Tealium. Sends website, app and ad data collected by Tealium to Bloomreach in real time to create or update profiles, record events and fire transactional email or SMS sends.

Hightouch. Syncs warehouse data into Bloomreach events and customers through Hightouch's reverse ETL destination, while Bloomreach exports to GCS, SFTP or Azure can feed Hightouch, though not in real time.

Zendesk. Shows Bloomreach customer data in a Zendesk sidebar app, sends Zendesk ticket events to Bloomreach through a webhook, and creates or updates Zendesk users from Bloomreach.

Freshdesk. Sends Freshdesk support ticket events to Bloomreach through a Freshdesk automation webhook, and updates Freshdesk contacts from Bloomreach scenario webhooks, for example with CLTV.

Gorgias. Sends Gorgias ticket open and close events to Bloomreach in real time and shows chosen Bloomreach customer fields in a widget inside each Gorgias ticket, on instances where it's activated.

Slack. Posts all Bloomreach notification center alerts to a chosen Slack channel through a Slack app's incoming webhook, connected in Bloomreach notification settings.

Bynder. Lets Bloomreach users browse their Bynder asset library and insert brand images into campaigns, connecting with an OAuth app that has read-only asset access.

Amazon Alexa. Lets an Amazon Alexa device read out Bloomreach metrics and dashboards through the Exponea skill, linked to a project with a short-lived PIN.

Opensend. Identifies anonymous US site visitors with the Opensend pixel and sends their names, emails and addresses to Bloomreach customer profiles through an Omniconnect webhook.

MineOS. Automates privacy requests in Bloomreach from MineOS, anonymizing customers for deletions, exporting their data for copy requests and adding a privacy_request event to each profile.