Tool · Customer Support
Freshdesk integrations across CDPs
Directory data as of October 18, 2026
9 of the 44 customer data platforms in the CdpHub directory list an integration with Freshdesk, with 9 listings between them. Of those platforms, 3 both send data to Freshdesk and read from it, 4 only send data to it and 2 only read from it. 6 can run server-side and 2 in the warehouse. 8 of the 9 listings link to their platform's own documentation.
Which CDPs list Freshdesk
9 of 44- ActionIQ (sends data to Freshdesk)
- Bloomreach (sends data to Freshdesk and reads from it)
- Fivetran Activations (sends data to Freshdesk)
- Hightouch (sends data to Freshdesk)
- Insider One (reads from Freshdesk)
- NICE (sends data to Freshdesk and reads from it)
- Odie (reads from Freshdesk)
- Ometria (sends data to Freshdesk and reads from it)
- Tealium (sends data to Freshdesk)
Not listed by 35 CDPs: 6sense, Adobe Experience Platform, Amperity, BlueConic, Blueshift, Braze, CaliberMind, Chord, CleverTap, DinMo, Informatica, Klaviyo, Leadspace, Lexer, Listrak, Lytics, Microsoft Dynamics 365 Customer Insights, mParticle, Optimizely, Oracle, Redpoint Global, RudderStack, Salesforce Data 360, SAP CDP, SAP Engagement Cloud, SAS, Segment, Simon Data, Snowplow, Spotler ActivatePro, Teradata, Treasure AI, Upland BlueVenn, Zeotap and Zeta Global.
How each CDP connects to Freshdesk
9 CDPs · 9 listingsActionIQ (sends data to Freshdesk)1 listing
Freshdesk
Bloomreach (sends data to Freshdesk and reads from it)1 listing
Sends Freshdesk support ticket events to Bloomreach through a Freshdesk automation webhook, and updates Freshdesk contacts from Bloomreach scenario webhooks, for example with CLTV.
Fivetran Activations (sends data to Freshdesk)1 listing
Updates or creates Freshdesk contacts and companies and adds tickets from Fivetran Activations, matching contacts on user ID, email or Twitter handle.
Hightouch (sends data to Freshdesk)1 listing
Syncs contact, company and ticket data from your warehouse into Freshdesk for support agents.
Insider One (reads from Freshdesk)1 listing
Brings Freshdesk ticket events and satisfaction attributes into Insider One by API, scheduled FTP/SFTP files or S3 uploads, using a pipeline your team runs rather than a native connector.
NICE (sends data to Freshdesk and reads from it)1 listing
Opens a pre-filled Freshdesk form when a NICE CXone call or chat arrives, lets agents dial from Freshdesk fields, and keeps notes and wrap-up codes in sync, via Synqed's connector.
Odie (reads from Freshdesk)1 listing
Records a Totango activity event whenever a Freshdesk ticket's priority changes, using a Freshdesk observer rule that calls Totango's API by webhook with the account and user.
Ometria (sends data to Freshdesk and reads from it)1 listing
Updates Ometria contacts with Freshdesk ticket details through a webhook, adds a ticket-closed event for automations and shows Ometria contact data to agents.
Tealium (sends data to Freshdesk)1 listing
Creates, updates, soft-deletes and permanently deletes Freshdesk contacts from AudienceStream.
Other Customer Support tools
All tools on two or more CDPs →About these numbers
CdpHub documents each integration from the platform's own catalog, so a listing records what the platform says it supports, not a test of the connector. Each one notes which way data flows and where the integration runs. A platform can list more than one connector for Freshdesk, so listings can outnumber platforms; a platform that both sends data to Freshdesk and reads from it is counted once, as doing both. The rank orders all 2,309 tools in the directory by how many platforms list them; tools listed on the same number of platforms share a rank. Counts are updated as catalogs change; this page reflects the directory as of October 18, 2026. CdpHub is independent and not affiliated with Freshdesk or any platform listed.
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