CDP platform · 1 of 44 in the CdpHub directory
Microsoft Dynamics 365 Customer Insights integrations
CdpHub documents 67 listings from Dynamics 365's catalog, covering 56 distinct tools. 44 of those listings send data from Dynamics 365 to a tool, 11 use a tool as a source and 12 move data both ways. 56 can run server-side, 1 client-side and 11 in the warehouse; some run in more than one mode. Every listing links to Dynamics 365's own documentation.
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Email & Marketing Automation
17 listings · 17 tools · the 6 most widely listed firstSalesforce Marketing Cloud. Drops Customer Insights - Data tables as gzipped or plain delimited files on an SFTP host, which Salesforce Marketing Cloud imports into data extensions through automations (preview).
Show the other 11 Email & Marketing Automation toolsShowing all 17 Email & Marketing Automation tools
ActiveCampaign. Adds members of Customer Insights - Data segments to an ActiveCampaign list by email through its REST endpoint and API key, with optional name and phone fields (preview).
Dotdigital. Adds Customer Insights - Data segment members to a Dotdigital address book through an API user, with optional name, gender and post code fields, without deleting members (preview).
Adobe Campaign. Writes Customer Insights - Data segments as CSV files to an Azure Blob Storage container, where an Adobe Campaign Standard workflow picks them up for email campaigns (preview).
Campaign Monitor. Sends Customer Insights - Data segment members, matched on email, to a Campaign Monitor list over a connection signed in with Campaign Monitor admin credentials (preview).
Constant Contact. Loads Customer Insights - Data segment members into a Constant Contact list by email, optionally with first and last names for more personal emails (preview).
Data Infrastructure
13 listings · 6 toolsSFTP (export). Exports Customer Insights - Data tables to an SFTP host as gzipped or uncompressed CSV files, authenticated by password or SSH key, for use in other applications.
SFTP (custom import). Imports enriched data files from an SFTP host into Customer Insights - Data without unification, using a model.json schema, alongside the SFTP export for round-trip enrichment (preview).
Azure Blob Storage. Writes selected Customer Insights - Data tables as CSV files with a model.json into dated folders of an Azure Blob Storage container on each scheduled refresh or on demand.
Azure Synapse (export). Creates an Azure Synapse Analytics lake database from selected Customer Insights - Data tables and updates it as the export reruns, an export that is still in preview.
Azure Synapse (custom models). Feeds Customer Insights - Data tables to custom AI models in Azure Synapse Analytics pipelines and saves their results to an output table keyed to customer IDs.
Azure Synapse (data source). Brings tables from an Azure Synapse Analytics lake database into Customer Insights - Data over a Synapse connection, a data source option that is still in preview.
Microsoft Fabric (Journeys reporting). Makes Customer Insights - Journeys interaction data available in Microsoft Fabric through Dataverse shortcuts, without copying it, for custom Power BI reports.
Microsoft Fabric (OneLake data source). Reads managed Delta tables directly from a Microsoft Fabric OneLake lakehouse into Customer Insights - Data, including tables exposed through Fabric shortcuts, with no staging copy.
Azure Data Lake Storage (environment storage). Stores Customer Insights - Data imports and outputs, such as unified profiles and segments, in your own Azure Data Lake Storage Gen2 account, with optional Dataverse sharing in preview.
Azure Data Lake Storage (export). Copies chosen Customer Insights - Data tables into a folder of an Azure Data Lake Storage Gen2 container as CSV files, splitting large tables across several files.
Azure Data Lake Storage (Common Data Model source). Ingests CSV or Parquet files that a Common Data Model manifest describes from your Azure Data Lake Storage account into Customer Insights - Data, as full or incremental loads.
Azure Data Lake Storage (Delta tables source). Connects Customer Insights - Data to Delta table folders in Azure Data Lake Storage and uses each table's version history so later refreshes process only what changed.
Advertising
8 listings · 8 toolsMeta Ads. Updates a Facebook Ads Manager customer-list custom audience from Customer Insights - Data segments with hashed email, phone or address data, for Facebook and Instagram ads.
Google Ads. Sends Customer Insights - Data segments to a Google Ads customer list, creating one when no audience ID is given, with hashed identifiers for Search, Gmail, YouTube and Display ads.
Microsoft Advertising. Exports Customer Insights - Data segments into a Microsoft Advertising custom audience as hashed emails for Customer Match targeting, up to 500,000 profiles (preview).
10 more categories
Open one to see its toolsIdentity & Enrichment
6 listings
LiveRamp (segment export). Uploads Customer Insights - Data segments to LiveRamp over SFTP for identity resolution, so they can be activated across its connected digital, social and TV platforms (preview).
LiveRamp (identity enrichment). Maps identifiers in Customer Insights - Data profiles to LiveRamp's AbiliTec identity graph and returns AbiliTec IDs that improve unification, for US profiles (preview).
Dun & Bradstreet. Enriches company profiles in legacy B2B Customer Insights - Data environments with Dun & Bradstreet attributes such as DUNS number, size and industry, in preview.
Azure Maps. Normalizes customer addresses in Customer Insights - Data and extracts latitude and longitude through Azure Maps, connected with an Azure Maps API key, in preview.
Mobile & Push
6 listings
LINK Mobility. Routes Customer Insights - Journeys SMS both ways through LINK Mobility's public APIs, with numbers and integration credentials supplied by the LINK Mobility team.
Azure Communication Services. Sends and receives Customer Insights - Journeys text messages through Azure Communication Services using its connection strings, from toll-free numbers, short codes or sender IDs.
CRM & Sales
4 listings
Dynamics 365 Sales (segments). Sends Customer Insights - Data segments to Dynamics 365 Sales for contacts that already exist there, matched by contact ID, to drive marketing lists and follow-ups (preview).
Microsoft Dynamics 365 (activity timelines). Shows Customer Insights - Data activities, including transactional and behavioral data, on the Dynamics 365 timeline in apps like Sales and Customer Service.
Microsoft Dynamics 365 (profile linking). Stamps a customer profile lookup onto Dataverse contact, lead and other source rows after each unification run, so Dynamics 365 apps can use Customer Insights - Data measures.
Developer Tools & APIs
4 listings
Power Automate. Starts Power Automate cloud flows from Customer Insights - Data events such as failed or completed refreshes and crossed segment thresholds, through its connector (preview).
Power Automate (journey triggers). Triggers Power Automate cloud flows when contacts reach a custom trigger tile in a Customer Insights - Journeys journey, passing mapped profile fields such as a phone number.
Power Apps. Lets Power Apps canvas apps read Customer Insights - Data customer profiles, unified activities and segments through the Power Apps connector (preview).
Power Pages. Publishes Customer Insights - Journeys events to a Power Pages registration website built from the Event Registration template, where each event can use its own form.
Analytics & BI
3 listings
Azure Machine Learning. Runs Azure Machine Learning pipelines on mapped Customer Insights - Data tables in prediction workflows and stores the model results in an output table tied to customers.
Azure Monitor. Forwards Customer Insights - Data audit and operational event logs through Azure Monitor to an Azure Storage account, Log Analytics workspace or Event Hub.
Productivity & Collaboration
2 listings
Microsoft Teams. Hosts Customer Insights - Journeys online events as Microsoft Teams meetings, webinars or town halls created through Graph APIs, with attendance reports coming back.
Microsoft 365 Copilot. Brings Customer Insights skills into Microsoft 365 Copilot Cowork to look up profiles, check consent and, after confirmation, create or publish emails and journeys.
Customer Data Platform
1 listing
Adobe Experience Platform. Exports Customer Insights - Data segments to Azure Blob Storage for Adobe Experience Platform to load through its Blob source and target in Adobe Campaign Standard (preview).
Customer Support
1 listing
Dynamics 365 Contact Center. Places voice calls and SMS conversations, handled by AI or human agents, from Customer Insights - Journeys through Dynamics 365 Contact Center and branches on the returned outcomes.
Engagement & Feedback
1 listing
Dynamics 365 Customer Voice. Inserts Dynamics 365 Customer Voice survey links into Customer Insights - Journeys text messages and push notifications, anonymous or not, with optional link tracking.
Personalization & Testing
1 listing
Optimizely. Shares Customer Insights - Data segments with Optimizely Web Experimentation as audiences, matched through the _msci cookie on sites running both tracking scripts (preview).
Integration catalog breadth
Distinct tools documented per platform: the five largest of 44, then Dynamics 365 and its neighbours. Breadth counts what a catalog lists; it says nothing about how deep, current or well-built each connector is.
- 1Tealium636
- 2Segment (Twilio)459
- 3Klaviyo395
- 4Hightouch296
- 5ActionIQ (Uniphore)293
- 28Chord59
- 29Microsoft Dynamics 365 Customer Insights56
- 30Optimizely55
Related CdpHub research
Independent analysis by Ed Thomas, built on the same directory data.
Integration intelIntegration Coverage Report: October 2026Oct 2026 · 8 min readPlatform reviewCDP Market Landscape 2026Oct 2026 · 14 min readResearch reportCDP Vendor Evaluation FrameworkOct 2026 · 6 min readAbout these numbers
CdpHub documents each integration from the platform's own catalog and records which way data flows and where the integration runs. A tool can appear several times when a platform lists more than one connector for it, so listings can outnumber tools. A listing that runs in more than one mode counts in each, so the mode counts can add up to more than the listings. "Listed on 24 of 44 CDPs" counts every platform in the directory that lists the tool; the listing count beside it is Dynamics 365's alone. Counts are updated as catalogs change; this page reflects the directory as of October 17, 2026. CdpHub is independent and not affiliated with Microsoft Dynamics 365 Customer Insights.
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