Tool · Productivity & Collaboration
Microsoft Teams integrations across CDPs
Directory data as of October 18, 2026
8 of the 44 customer data platforms in the CdpHub directory list an integration with Microsoft Teams, with 15 listings between them. Of those platforms, 4 both send data to Microsoft Teams and read from it, 3 only send data to it and 1 only reads from it. 13 can run server-side and 2 in the warehouse. Every listing links to its platform's own documentation.
Which CDPs list Microsoft Teams
8 of 44- Fivetran Activations (sends data to Microsoft Teams)
- Hightouch (sends data to Microsoft Teams)
- Insider One (sends data to Microsoft Teams and reads from it)
- Lytics (sends data to Microsoft Teams)
- Dynamics 365 (sends data to Microsoft Teams and reads from it)
- NICE (sends data to Microsoft Teams and reads from it)
- Odie (sends data to Microsoft Teams and reads from it)
- Salesforce (reads from Microsoft Teams)
Not listed by 36 CDPs: 6sense, ActionIQ, Adobe Experience Platform, Amperity, Bloomreach, BlueConic, Blueshift, Braze, CaliberMind, Chord, CleverTap, DinMo, Informatica, Klaviyo, Leadspace, Lexer, Listrak, mParticle, Ometria, Optimizely, Oracle, Redpoint Global, RudderStack, SAP CDP, SAP Engagement Cloud, SAS, Segment, Simon Data, Snowplow, Spotler ActivatePro, Tealium, Teradata, Treasure AI, Upland BlueVenn, Zeotap and Zeta Global.
How each CDP connects to Microsoft Teams
8 CDPs · 15 listingsFivetran Activations (sends data to Microsoft Teams)1 listing
Posts a Microsoft Teams channel message built from a custom template for each new warehouse row through Fivetran Activations, after you authorize your Teams account.
Hightouch (sends data to Microsoft Teams)1 listing
Posts Microsoft Teams notifications when business metrics change or users complete key actions.
Insider One (sends data to Microsoft Teams and reads from it)1 listing
Publishes an assistant from Insider One's MindBehind conversational platform as a Microsoft Teams bot registered in Azure, using its Microsoft App ID and password.
Lytics (sends data to Microsoft Teams)1 listing
Posts real-time alerts about Lytics jobs, authorizations, audiences, queries and event quota to a Microsoft Teams channel.
Microsoft Dynamics 365 Customer Insights (sends data to Microsoft Teams and reads from it)1 listing
Hosts Customer Insights - Journeys online events as Microsoft Teams meetings, webinars or town halls created through Graph APIs, with attendance reports coming back.
NICE (sends data to Microsoft Teams and reads from it)6 listings
Agent Workspace for Teams. Embeds NICE CXone's Agent Workspace app in Microsoft Teams, where agents handle calls, chats, email, SMS and social messages and their states stay in sync with the NICE CXone ACD.
Digital channel. Lets NICE CXone agents answer technical support questions that customers send through Microsoft Teams, with one Teams tenant ID per digital channel and an Azure subscription required.
Direct Routing. Connects NICE CXone routing and the agent application to Microsoft Teams through Direct Routing on the Microsoft 365 tenant, set up with a NICE account representative.
Presence sync. Keeps agent states in step between the NICE CXone ACD and Microsoft Teams with publisher, subscriber or two-way rules, using Microsoft subscriptions that each cover 650 users.
Call recording. Records Microsoft Teams calls in NICE CXone through a NICE recording bot, deployed by NICE in its Azure account, that carries both call events and media, in mono or stereo.
Directory sync. Lets NICE CXone agents look up Microsoft Teams contacts and see their presence in real time from MAX or Agent Workspace through Advanced Directory Sync, consulting them in one click.
Odie (sends data to Microsoft Teams and reads from it)3 listings
SuccessPlay webhook. Posts Totango SuccessPlay alerts, such as new NPS responses, to a Microsoft Teams channel through an incoming webhook using MessageCard or Adaptive Card JSON.
Totango bot. Lets Microsoft Teams users query Totango account data through the Totango bot from Microsoft AppSource, without a Totango license, for accounts of the Totango teams it joins.
Call recordings. Creates Totango touchpoints from recorded Microsoft Teams meetings through an Azure app with Microsoft Graph permissions, for organizers holding a Teams Premium license.
Salesforce Data 360 (reads from Microsoft Teams)1 listing
Brings Microsoft Teams teams, channels, chat and channel messages, call records and shifts into Data 360 in batches or through Zero Copy query federation (beta).
Other Productivity & Collaboration tools
All tools on two or more CDPs →About these numbers
CdpHub documents each integration from the platform's own catalog, so a listing records what the platform says it supports, not a test of the connector. Each one notes which way data flows and where the integration runs. A platform can list more than one connector for Microsoft Teams, so listings can outnumber platforms; a platform that both sends data to Microsoft Teams and reads from it is counted once, as doing both. The rank orders all 2,243 tools in the directory by how many platforms list them; tools listed on the same number of platforms share a rank. Counts are updated as catalogs change; this page reflects the directory as of October 18, 2026. CdpHub is independent and not affiliated with Microsoft Teams or any platform listed.
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