Intercom integrations across CDPs

Intercom

Identifies website visitors who type their email into Intercom Messenger by adding an onUserEmailSupplied listener that passes the address to a CaliberMind AnalyticsJS identify call.

Companies. Syncs company records from DinMo custom models to Intercom by company ID, optionally adding new companies, which Intercom only shows once they're linked to existing contacts.

Contacts. Updates Intercom contact attributes from DinMo segments or models by clear-text email or external ID, optionally inserting new contacts, and adds custom attributes you select.

Segment tags. Tags existing Intercom users, matched by email or user ID, with the DinMo segment's name while they belong to it, so you can build matching segments in Intercom from the tag.

Syncs Intercom companies, leads, users and events from Fivetran Activations, matching on email, Intercom ID or external ID, and can delete records.

Syncs product and CRM data from your warehouse into Intercom so support teams can resolve issues faster.

Syncs Intercom customers, tickets and conversations into Klaviyo as profiles and events with metadata, so support activity can feed segments and flows.

Forwards mParticle user identities, attributes and events to Intercom for customer messaging and support.

Imports Intercom companies, contacts and conversations into Totango with an access token from an internal Intercom app, running full syncs since Intercom has no incremental mode.

Creates and updates Intercom users, companies and events from RudderStack, in cloud mode or in device mode on web and mobile.

Classic. Sends identify, track, page and group calls from Segment to Intercom for live chat and customer success in cloud or device mode.

Intercom Cloud Mode (Actions). Sends Segment data to Intercom for live chat and customer success through Actions such as Identify Company, Track Event and Identify Contact.

Intercom Web (Actions). Sends Segment data to Intercom for customer success and live chat through Actions such as Track Event, Identify Company and Identify User.

Source. Pulls Intercom objects into Segment on a schedule for syncing to a warehouse.

Pushes Intercom webhook notifications for the topics you choose, such as closed conversations, into Tealium EventStream or AudienceStream through the Intercom data source.

Imports Intercom users, conversations, tags and segments into Treasure Data over OAuth2, fetching only new users or conversations on later scheduled runs.

Creates Intercom customers from Zeta campaigns through a Channel Manager channel referenced to Intercom's Conversations API, authenticated with an Intercom access token.