Tool · Customer Support
Oracle Service Cloud integrations across CDPs
Directory data as of October 18, 2026
2 of the 44 customer data platforms in the CdpHub directory list an integration with Oracle Service Cloud, with 4 listings between them. Of those platforms, 1 both sends data to Oracle Service Cloud and reads from it and 1 only reads from it. Every listing links to its platform's own documentation.
Which CDPs list Oracle Service Cloud
2 of 44- NICE (sends data to Oracle Service Cloud and reads from it)
- Salesforce (reads from Oracle Service Cloud)
Not listed by 42 CDPs: 6sense, ActionIQ, Adobe Experience Platform, Amperity, Bloomreach, BlueConic, Blueshift, Braze, CaliberMind, Chord, CleverTap, DinMo, Fivetran Activations, Hightouch, Informatica, Insider One, Klaviyo, Leadspace, Lexer, Listrak, Lytics, Microsoft Dynamics 365 Customer Insights, mParticle, Odie, Ometria, Optimizely, Oracle, Redpoint Global, RudderStack, SAP CDP, SAP Engagement Cloud, SAS, Segment, Simon Data, Snowplow, Spotler ActivatePro, Tealium, Teradata, Treasure AI, Upland BlueVenn, Zeotap and Zeta Global.
How each CDP connects to Oracle Service Cloud
2 CDPs · 4 listingsNICE (sends data to Oracle Service Cloud and reads from it)3 listings
Agent Embedded. Places NICE CXone Agent Workspace (Embedded) inside Oracle, so agents handle contacts next to Oracle records while workflows read and update those records.
Agent Workspace. Brings Oracle records into the NICE CXone Agent Workspace customer card and logs interaction data to Oracle, using a dedicated system user with read and write access.
Knowledge Hub. Feeds a NICE CXone Knowledge Hub knowledge base from Oracle Service Cloud or Oracle Knowledge Management Cloud through their REST APIs, with basic or JWT authentication.
Salesforce Data 360 (reads from Oracle Service Cloud)1 listing
Brings Oracle Service Cloud incidents, accounts, knowledge answers and analytics reports into Data 360 in batches (beta).
Other Customer Support tools
All tools on two or more CDPs →About these numbers
CdpHub documents each integration from the platform's own catalog, so a listing records what the platform says it supports, not a test of the connector. Each one notes which way data flows and where the integration runs. A platform can list more than one connector for Oracle Service Cloud, so listings can outnumber platforms; a platform that both sends data to Oracle Service Cloud and reads from it is counted once, as doing both. The rank orders all 2,365 tools in the directory by how many platforms list them; tools listed on the same number of platforms share a rank. Counts are updated as catalogs change; this page reflects the directory as of October 18, 2026. CdpHub is independent and not affiliated with Oracle Service Cloud or any platform listed.
Connecting Oracle Service Cloud to a CDP?
Vendor-neutral help choosing the CDP that fits how you use Oracle Service Cloud, and getting the connection running in your stack.